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PRIVACY POLICY / PCGalaxy.com
PCGalaxy.com Privacy Statement
PCGalaxy.com is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to PCGalaxy.com; it does not apply to other online or offline PCGalaxy.com sites, products or services. Please read the complete PCGalaxy.com privacy statement.
Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering PCGalaxy.com products. Personal information collected by PCGalaxy.com often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase in the Shopping area of the Web site, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Web site.

PCGalaxy.com also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of PCGalaxy.com.

PCGalaxy.com also collects information about which pages our customers visit within PCGalaxy.com. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

PCGalaxy.com uses its own proprietary private registration and authentication service. When you sign in to our site, you will be asked to provide your e-mail address and/or account ID and a password.
Use of your Personal Information
We use your personal information for the following purposes:
  • To ensure our site is relevant to your needs.
  • To deliver services, such as newsletters, events, training or software, that you request or purchase.
  • To help us create and publish content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from PCGalaxy.com, if you so request.
  • To allow you access to limited-entry areas of our site as appropriate.
We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of PCGalaxy.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won’t merge your personal information with site-visitation data.

We may occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

PCGalaxy.com may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PCGalaxy.com or the site; (b) protect and defend the rights or property of PCGalaxy.com and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of PCGalaxy.com employees, users of PCGalaxy.com products or services, or members of the public.

Your information may be stored and processed in the United States or any other country in which PCGalaxy.com or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. PCGalaxy.com abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of your Personal Information
PCGalaxy.com DOES NOT provide your information to other companies for any purpose without your permission.

When you register, or otherwise give us personal information, PCGalaxy.com will not share that information with third parties without your permission. It will only be used for the purposes stated above.

Registering also allows you to tell us how or whether you want PCGalaxy.com to communicate with you. After registering, go to the Profile Center and establish your preferences in the Contact Options sections. There, you can decide what information you want to receive and how you want to receive it. Or you can tell us not to contact you by removing check marks from the contact option boxes. If you buy software through PCGalaxy.com, and do not want to receive such information, do not check the box on the Checkout page (or on other pages where personal information is collected) which says: Yes, I would like to receive other offers through PCGalaxy.com.

PCGalaxy.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.

If you register on a PCGalaxy.com or subscribe to a newsletter, you can review and edit your personal information at the MYAccount Service Center. You will be asked to enter your email address and password before viewing your personal information.

At the MYAccount Service Center you can:
  • View and edit personal information you have already given us at PCGalaxy.com.
  • Tell us whether you want PCGalaxy.com to send you marketing information.
  • Choose whether you want third parties to send you their offers by postal mail.
  • Subscribe, or cancel subscriptions, to newsletters about our services and products.
Some services offered on PCGalaxy.com may collect information that is not accessible via the Profile Center. However, in such cases, you can access your personal information by contacting PCGalaxy.com as described at the bottom of this statement, or through alternative means of access described by the service. For example, if you buy software through PCGalaxy.com, you can review and edit your personal information by contacting one of our Customer Service representatives Monday through Friday, between the hours of 8 a.m. and 6 p.m. ET at 1-800-878-0790.
Security of your Personal Information
PCGalaxy.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Protection of Children's Personal Information
PCGalaxy.com is a general audience site and does not knowingly collect any personal information from children.
Use of Cookies
When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a PCGalaxy.com Web page. We do not use this technology to access your personally identifiable information on PCGalaxy.com; it is a tool we use to compile aggregated statistics about PCGalaxy.com Web site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.

If you choose to not have your browser accept cookies from the PCGalaxy.com Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site. Some areas of our site may not function at all unless you allow cookies.
Changes to this Statement
PCGalaxy.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the bottom of the privacy statement.
Contact Information
PCGalaxy.com welcomes your comments regarding this privacy statement, please contact us with your thoughts and concerns.
This document was last updated December 15, 2004.
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