US ONLY SVC TOP LEV-P/N ORDERED AT AT COMPONENT LEVEL

Product Specifications and Information

GENERAL INFORMATION

- MANUFACTURER: CISCO SYSTEMS INC

- MANUFACTURER PART NUMBER: CON-SAS-CWLSE1130

- SERVICE NAME: SOFTWARE APPLICATION SUPPORT (SAS)

- MARKETING INFORMATION: CISCO SOFTWARE APPLICATION SUPPORT (SAS)

ENABLE YOU TO MAXIMIZE THE VALUE OF YOUR APPLICATION TECHNOLOGY BY

PROVIDING AROUND-THE-CLOCK ACCESS TO TECHNICAL SUPPORT AND

APPLICATION SOFTWARE UPDATES. THIS SERVICE OFFER UNIQUE FEATURES FOR

CISCO APPLICATION SOFTWARE.

SERVICE INFORMATION

- SERVICE TYPE: MAINTENANCE - NEW RELEASES UPDATE

- SERVICE DETAILS: 24-HOUR TECHNICAL ASSISTANCE FROM THE CISCO

TECHNICAL ASSISTANCE CENTER (TAC) VIA TELEPHONE AND THE WEB ONLINE

TOOLS PLUS BUG FIXES MAINTENANCE AND MINOR RELEASES* FOR THE

SOFTWARE APPLICATIONNOTE: DOMESTIC RESELLERS PURCHASING FOR

INTERNATIONAL LOCATIONS WILL BE SUBJECT TO AN ADDITIONAL FEE*A MINOR

AND MAINTENANCE RELEASE REFERS TO AN INCREMENTAL RELEASE OF SOFTWARE

THAT PROVIDES MAINTENANCE FIXES AND ADDITIONAL SOFTWARE FEATURES.

- SERVICE AVAILABILITY: 24 HOURS/DAY X 7 DAYS/WEEK

- RESPONSE TIME: NOT APPLICABLE

- SERVICE DURATION: 1 YEAR(S)

- PRODUCTS SUPPORTED: CWWLSE-1130-K9: CISCOWORKS WLSE 2.5; INCLUDES

THE CISCOWORKS 1130 HARDWARE PLATFORM AND WLSE SOFTWARE VERSION 2.5

WARRANTY

- STANDARD WARRANTY: NOT APPLICABLE

Specifications and Information accurate but not guaranteed.