US ONLY SW APP SUPP + UPGR ICS SYSTEM SOFTWARE

Product Specifications and Information

GENERAL INFORMATION

- MANUFACTURER: CISCO SYSTEMS INC

- MANUFACTURER PART NUMBER: CON-SAU-ICS-25

- SERVICE NAME: SOFTWARE APPLICATION SUPPORT PLUS UPGRADES (SAU)

- MARKETING INFORMATION: CISCO SOFTWARE APPLICATION SUPPORT PLUS

UPGRADES (SAU) ENABLE YOU TO MAXIMIZE THE VALUE OF YOUR APPLICATION

TECHNOLOGY BY PROVIDING AROUND-THE-CLOCK ACCESS TO TECHNICAL SUPPORT

AND APPLICATION SOFTWARE UPDATES. THIS SERVICE OFFER UNIQUE FEATURES

FOR CISCO APPLICATION SOFTWARE.

SERVICE INFORMATION

- SERVICE TYPE: MAINTENANCE - NEW RELEASES UPDATE

- SERVICE DETAILS: 24-HOUR TECHNICAL ASSISTANCE FROM THE CISCO

TECHNICAL ASSISTANCE CENTER (TAC) VIA TELEPHONE AND THE WEB ONLINE

TOOLS PLUS BUG FIXES MAINTENANCE AND MINOR PLUS MAJOR RELEASES*

FOR THE SOFTWARE APPLICATION* A MINOR AND MAINTENANCE RELEASE REFERS

TO AN INCREMENTAL RELEASE OF SOFTWARE THAT PROVIDES MAINTENANCE

FIXES AND ADDITIONAL SOFTWARE FEATURES. A MAJOR RELEASE REFERS TO A

RELEASE OF SOFTWARE THAT PROVIDES ADDITIONAL SOFTWARE FEATURES AND/OR

FUNCTIONS.NOTE: DOMESTIC RESELLERS PURCHASING FOR INTERNATIONAL

LOCATIONS WILL BE SUBJECT TO AN ADDITIONAL FEE

- SERVICE AVAILABILITY: 24 HOURS/DAY X 7 DAYS/WEEK

- SERVICE DURATION: 1 YEAR(S)

- PRODUCTS SUPPORTED: SW-S77A-2.5.0=: CISCO ICS SYSTEM SOFTWARE 2.5.0

ON CD-ROM

Specifications and Information accurate but not guaranteed.