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- MANUFACTURER: CISCO SYSTEMS INC
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- MANUFACTURER PART NUMBER: CON-SNT-CISCO7603
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- SERVICE NAME: SMARTNET
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- MARKETING INFORMATION: CISCO TECHNICAL SUPPORT SERVICES SUCH AS
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CISCO SMARTNET SUPPORT HELP ENABLE IMPROVED PRODUCTIVITY AND CAN
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INCREASE OPERATIONAL EFFICIENCY BY COMPLEMENTING YOUR IN-HOUSE
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RESOURCES WITH WORLD-CLASS NETWORKING EXPERTISE. IT CAN MAXIMIZE
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AVAILABILITY AND MINIMIZE RISKS FOR SYSTEMS RUNNING MISSION-CRITICAL
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APPLICATIONS.
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- SERVICE TYPE: MAINTENANCE - PARTS AND LABOR - PHYSICAL SERVICE
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- SERVICE DETAILS: SOFTWARE SUPPORT INCLUDES MAINTENANCE MINOR AND
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MAJOR UPDATES FOR YOUR LICENSED FEATURE SETWEB KNOWLEDGE BASE ACCESS
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INCLUDES A SUBSTANTIAL DATABASE OF PRODUCT INFORMATION AND A ROBUST
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SET OF TECHNICAL AND ANALYTICAL TOOLS THAT HELP FACILITATE KNOWLEDGE
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TRANSFER TO YOUR INTERNAL STAFFTHE CISCO TAC HAS A SOPHISTICATED CALL
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ROUTING SYSTEM THAT QUICKLY ROUTES YOU TO THE CORRECT TECHNOLOGY
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PERSONNEL FOR EXPERT ASSISTANCE AND FASTER RESOLUTIONNOTE: DOMESTIC
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RESELLERS PURCHASING FOR INTERNATIONAL LOCATIONS WILL BE SUBJECT TO
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AN ADDITIONAL FEE
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- SERVICE AVAILABILITY: 8 HOURS/DAY X 5 DAYS/WEEK
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- RESPONSE TIME: ( NEXT BUSINESS DAY )
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- SERVICE DURATION: 1 YEAR(S)
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- PRODUCTS SUPPORTED: CISCO7603: CISCO 7603 CHASSIS BUNDLE
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- STANDARD WARRANTY: NOT APPLICABLE
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