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- MANUFACTURER: CISCO SYSTEMS INC
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- MANUFACTURER PART NUMBER: CON-SAU-MPWEBCON
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- SERVICE NAME: SOFTWARE APPLICATION SUPPORT PLUS UPGRADES (SAU)
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- MARKETING INFORMATION: CISCO SOFTWARE APPLICATION SUPPORT PLUS
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UPGRADES (SAU) ENABLE YOU TO MAXIMIZE THE VALUE OF YOUR APPLICATION
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TECHNOLOGY BY PROVIDING AROUND-THE-CLOCK ACCESS TO TECHNICAL SUPPORT
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AND APPLICATION SOFTWARE UPDATES. THIS SERVICE OFFER UNIQUE FEATURES
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FOR CISCO APPLICATION SOFTWARE.
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- SERVICE TYPE: MAINTENANCE - NEW RELEASES UPDATE
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- SERVICE DETAILS: 24-HOUR TECHNICAL ASSISTANCE FROM THE CISCO
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TECHNICAL ASSISTANCE CENTER (TAC) VIA TELEPHONE AND THE WEB ONLINE
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TOOLS PLUS BUG FIXES MAINTENANCE AND MINOR PLUS MAJOR RELEASES*
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FOR THE SOFTWARE APPLICATION* A MINOR AND MAINTENANCE RELEASE REFERS
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TO AN INCREMENTAL RELEASE OF SOFTWARE THAT PROVIDES MAINTENANCE
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FIXES AND ADDITIONAL SOFTWARE FEATURES. A MAJOR RELEASE REFERS TO A
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RELEASE OF SOFTWARE THAT PROVIDES ADDITIONAL SOFTWARE FEATURES AND/OR
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FUNCTIONS.NOTE: DOMESTIC RESELLERS PURCHASING FOR INTERNATIONAL
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LOCATIONS WILL BE SUBJECT TO AN ADDITIONAL FEE
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- SERVICE AVAILABILITY: 24 HOURS/DAY X 7 DAYS/WEEK
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- RESPONSE TIME: NOT APPLICABLE
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- SERVICE DURATION: 1 YEAR(S)
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- PRODUCTS SUPPORTED: MP-WEB-CONF-SW: CISCO MEETINGPLACE WEB
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CONFERENCING SERVER APPLICATIONMP-WEB-CONF-SW: CISCO MEETINGPLACE
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WEB CONFERENCING SERVER APPLICATION SPAREMP-WEBCONF5.3-UPG=: CISCO
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MEETINGPLACE WEB CONFERENCING SW UPGRADE TO REL 5.3MP-WEBCONFSW-5.3:
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CISCO MEETINGPLACE WEB CONFERENCING 5.3 (INCLUDES 20 CONCURRENT WEB
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CONFERENCING USER LICENSES)MP-WEBCONFSW-5.3=: CISCO MEETINGPLACE WEB
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CONFERENCING 5.3 SPARE (INCLUDES 20 CONCURRENT WEB CONFERENCING USER
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LICENSES)
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- STANDARD WARRANTY: NOT APPLICABLE
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